If you are not completely satisfied with your purchase, simply return the item to us
in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge.
Alternatively, if preferred, we will exchange the item.
1. Please call us on (03) 9760 2531 to receive a Returns Authorisation Number and
mention this authorisation number with the return.
2. Goods will only be accepted for return if they are despatched within 14 days of delivery,
unless we have notified you otherwise.
3. The goods are your responsibility until they reach us. Therefore for your own protection
we recommend that you use a delivery service that insures you for the value of the goods.
4. Delivery charges are only refundable where goods are faulty
5. Refund or credit will be issued as soon as your return has been received and processed.
Refunds will be credited in the same form as the original payment.